PRODUCTS & MATERIALS

What materials does MKY use?

MKY offers jewelry in a range of high-quality materials, including 21k Gold, 18k Gold Plated, PVD Gold Plated, Sterling Silver 925, Stainless Steel, and Enamel. Each product listing specifies the material used.

What is the difference between 21k Gold and 18k Gold Plated?

21k Gold pieces are made from solid gold and are our most premium, long-lasting option. 18k Gold Plated pieces have a base metal coated with 18k gold, offering a beautiful look at a more accessible price point. PVD Gold Plated is a more durable plating option that resists tarnishing better than traditional plating.

Do you offer jewelry for men?

Yes! MKY has a dedicated Men's collection. Visit the MEN section on our website to explore pieces designed for men.

What collections does MKY offer?

Our current collections include The InterLinked, Pearlescent, T-Bar Edit, Green Smarágdi, and Mixed Feelings. We also regularly drop new pieces — check the NEW DROP section to stay up to date.

CUSTOMIZATIONS & PERSONALIZATION

Can I customize my jewelry?

Absolutely! MKY offers a range of customization options, including Engravable Jewelry, Charms & Pendants, and Birthstone pieces. You can personalize your jewelry to make it truly your own.

Do you offer initial jewelry?

Yes, we offer both 21k Gold Paved Initials and 21k Gold Plain Initials, as well as Initial Bracelets and Initial Necklaces, so you can wear your story.

SHIPPING & DELIVERY

Do you offer free shipping?

Yes! MKY offers free shipping on orders over $150.

Which countries do you ship to?

We ship to Canada, the United States, and Pakistan. Prices are displayed in CAD, USD, or PKR based on your selected region at checkout.

STORES & SERVICES

Does MKY have physical stores?

Yes! MKY has stores across North America, Australia, and the UK. Visit the STORES page on our website for locations and details.

Do you offer piercing services?

Yes, MKY has a Piercing Studio where you can create your dream ear stack with an expert piercer. We specialize in lobe and cartilage flat back studs. Book an appointment through our website.

Can I book a styling appointment?

Yes! We offer one-on-one styling appointments with our in-store stylists for expert jewelry stacking advice. Visit our website to learn more and book your session.

What are MKY Workshops?

MKY Workshops are hands-on experiences where you can learn and engage with jewelry styling. Check the WORKSHOPS page on our website for upcoming dates and details.

Do you offer Permanent Jewelry?

Yes, we offer Permanent Jewelry services. Visit the Permanent Jewelry page on our website or book an appointment for more details.

ORDERS, RETURNS & EXCHANGES

What payment methods do you accept?

MKY accepts Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, and Shop Pay.

Can I return or exchange my order?

Yes, MKY has a Return & Exchange policy. Please visit the Return & Exchange page on our website for full details on eligibility, timelines, and how to initiate a return.

How do I track my order?

Once your order is shipped, you will receive a confirmation email with tracking information. You can also log in to your account on mariakhanyusafzai.com to view your order status.

JEWELRY CARE

How do I take care of my MKY jewelry?

Proper care extends the life of your jewelry. We recommend keeping pieces away from water, perfume, and harsh chemicals. Store each piece separately to avoid scratching. For detailed care instructions specific to each material, visit the Jewelry Care page on our website.

Will my gold-plated jewelry tarnish?

Gold-plated jewelry can tarnish over time with regular wear and exposure to moisture and chemicals. PVD Gold Plated pieces are more resistant to tarnishing compared to standard 18k Gold Plated. Following our jewelry care guidelines will help maintain the finish for longer.

LOYALTY PROGRAM & DISCOUNTS

Do you have a loyalty program?

Yes! MKY has a Rewards Program. Visit the MKY Rewards page on our website to learn how to earn and redeem points on your purchases.

How do I get 10% off my first purchase?

Sign up for our newsletter to receive 10% off your first purchase. You can subscribe using the sign-up form on our website.

CONTACT & SUPPORT

How can I get in touch with MKY?

You can reach us through the Contact page on our website at mariakhanyusafzai.com. We're happy to help with any questions about products, orders, or customizations.

Where can I follow MKY on social media?

Follow us on Instagram @mariakhanyusafzai to stay up to date with new drops, collections, and behind-the-scenes content.

Jewelry that speaks for you.